Refund policy

At LANAFITS, we take pride in the quality and craftsmanship of our pieces. Each item is carefully inspected before delivery to ensure you receive the best.

Please note that we do not accept returns; however, we offer exchanges within 5 days of receiving your order under the following conditions:

1. Exchange Period:

• You must request an exchange within 5 days of receiving your order.

2. Condition of Item:

• The item must not be worn, washed, stained, or altered in any way.

• The item must not have any perfume, deodorant, or body scent on it.

• It must be returned exactly as it was sent, with all tags, packaging, and accessories intact.

3. Eligibility for Exchange:

• Exchanges are only accepted for size or style adjustments, subject to availability.

• If the requested size or style is unavailable, a store credit may be issued instead.

4. Non-Exchangeable Items:

• Sale items, custom-made pieces, or accessories are not eligible for exchange.

5. Shipping:

• The customer is responsible for shipping costs for the exchange.

• LANAFITS is not responsible for items lost or damaged during return shipping.

Please inspect your order upon delivery and contact us immediately at [lanafits1@gmail.com  or +1 403 667 8753] if you notice any issues.